SHACO. For Petroleum Services & General Transport
undertakes and commits to the following:
Develop and apply the best method of submitting services to customers according to international
Apply all requirements of International Standard Specifications: I S O 9 0 0 1 : 2 0 1 5 , I S O 1 4 0 0 1 : 2 0 1 5 , a n d I S O 4 5 0 0 1 : 2 0 1 8 .
Apply an active system in the company compliant with the requirements of an integrated management
system by the presence of qualified staff achieving targets and established programs.
Realizing the expectations and customer satisfaction in compliance with the legalization and
organizational requirements, developing a system of receiving and monitoring complaints, analyzing
them, appointing their causes, and applying remedies.
Determining environmental aspects resulting from activities of the company limiting the
environmental aspects and the resulting pollution.
Determining hazards that may result from activities of the company and limiting and decreasing risks
on work-staff and Properties.
Oblige and comply with the legalizations, laws, and other requirements of Environment and HSE
Management according to the activities of the company.
Publishing environmental awareness and definition of Health and Occupational Safety Procedures,
developing and applying best environmental practices, and maintaining the safety of workers, all
concerned persons, and properties in the offices and sites of the company.
Continuous improvement for the activity-integrated management system in the company through
executing internal audits and periodical managing review meetings.